Last Updated: October 20, 2025
Look, we get it - nobody actually enjoys reading privacy policies. But we're gonna be straight with you about what info we collect and why we need it.
Ravenspire Quest Architecture operates out of Vancouver, BC, and we're committed to protecting your personal information. We're bound by Canadian privacy laws (PIPEDA, for those keeping track), and honestly, we wouldn't have it any other way.
When you reach out to us about a project - whether it's restoring a century-old heritage building or designing something brand new - we need certain details to actually help you. That's what this policy covers.
Your name, email, phone number, property address - the usual stuff. We can't exactly design your Gothic Revival dream home if we don't know where to send the drawings or how to call you when we've got questions about those turret specifications.
Whatever you tell us about your project needs. Square footage, style preferences, budget ranges, existing building conditions (especially important for heritage work), sustainability goals. All this helps us figure out if we're the right fit and what your project'll actually need.
Photos you send us, site measurements, historical documentation for heritage buildings, survey data - basically anything that helps us understand what we're working with. Can't restore a 1890s facade properly without knowing its history.
Yeah, we use cookies and analytics tools. They tell us which pages folks actually look at, how long they stick around, whether our portfolio's loading properly. Standard website stuff - helps us keep the site running smoothly and figure out what content's actually useful.
We're pretty protective of your information, but there're some situations where we gotta share:
We don't sell your data. Period. Never have, never will. That's not our business model.
Under Canadian privacy law, you've got some solid rights:
Architecture isn't exactly a quick-turnaround business. Buildings we design today need to stand for decades (hopefully centuries if we're doing our job right). So here's the deal:
Active Projects: We keep everything while we're working together and for at least 10 years after completion. That's partly legal requirement, partly professional standard, and partly because building warranty periods are long.
Inquiries That Don't Go Anywhere: If you reach out but we don't end up working together, we'll typically keep your info for about 2 years. Sometimes projects come back around, and it's helpful to have context.
Heritage Documentation: Historical research and heritage building records might stick around longer - this stuff has archival value beyond just our relationship.
We take reasonable precautions to protect your information. Our systems are password-protected, we use encryption for sensitive data, and we're careful about who has access to what.
That said, let's be real - no system's 100% bulletproof. We do our best, stay up-to-date with security practices, and work with reputable service providers. But if you're emailing us super sensitive stuff, maybe give us a call first to discuss secure transfer options.
Our website uses cookies - those little data files that help websites function. Here's what's happening:
Keep the site working, remember your preferences during a session. These are necessary.
Help us understand how people use the site. You can opt out through your browser settings.
Most browsers let you control cookies through their settings. Just know that blocking essential cookies might make parts of the site not work properly.
We use some external services to keep things running smoothly:
These providers have their own privacy policies, and we choose ones that meet Canadian privacy standards. But when you're on their platforms, their policies apply too.
Here's something specific to what we do: We love showcasing our work. Gothic Revival facades, heritage restorations, sustainable builds - that's our portfolio, and it helps potential clients see what's possible.
Before we use any project photos publicly, we get explicit permission from clients. If you'd rather your project stay private, that's completely fine - just let us know. Some folks love seeing their buildings featured, others prefer discretion. We respect both.
If we've featured your project and you later want it removed, just reach out. We'll take it down, no questions asked.
Privacy laws evolve, our practices might change, technology moves forward. If we make significant changes to this policy, we'll update the date at the top and let active clients know directly.
For minor tweaks or clarifications, we'll just update the policy here. Worth checking back occasionally if you're curious.
Look, if any of this is unclear or you've got specific questions about how we handle your information, don't hesitate to reach out. We'd rather have a straightforward conversation than leave you wondering.
Email: info@ravenspirequest.info
Phone: (604) 555-0187
Mail: 1425 West Pender Street, Suite 302
Vancouver, BC V6G 2S3, Canada